Privacy Policy
Last updated: July 26, 2025
At Behailu AI Solutions, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
1. Introduction and Scope
Welcome to Behailu AI Solutions LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website behailuaisolutions.com (the "Site") and use our artificial intelligence consulting services (the "Services").
This policy applies to all users of our Site and Services, including visitors, clients, and business partners. By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Important Notice:
If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.
2. Information We Collect
We collect information to provide better services to our users and clients. The types of information we may collect include:
2.1. Personal Information You Provide
We collect information you directly provide to us, such as:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Industry, company size, project requirements, budget information
- Communication Data: Messages, inquiries, feedback, and correspondence with us
- Account Information: Username, password, and preferences (if you create an account)
- Payment Information: Billing address and payment method details (processed securely by third-party providers)
2.2. Information Automatically Collected
When you visit our Site, we automatically collect certain information:
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
- Location Data: General geographic location based on IP address
- Cookies and Tracking Data: Information collected through cookies and similar technologies
2.3. Information from Third Parties
We may receive information about you from:
- Business partners and referral sources
- Social media platforms (if you interact with our social media content)
- Public databases and professional networking sites
- Marketing and analytics service providers
3. How We Use Your Information
We use the collected information for legitimate business purposes, including:
3.1. Service Delivery
- Providing AI consulting services and technical solutions
- Responding to inquiries and support requests
- Processing transactions and managing client relationships
- Customizing our services to meet your specific needs
3.2. Communication and Marketing
- Sending newsletters, updates, and marketing communications (with your consent)
- Notifying you about service updates, security alerts, and important announcements
- Conducting surveys and gathering feedback
- Providing customer support and technical assistance
3.3. Business Operations
- Analyzing website usage and improving user experience
- Detecting and preventing fraud, security threats, and technical issues
- Complying with legal obligations and industry regulations
- Conducting internal research and development
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
4.1. Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including cloud hosting, analytics, payment processing, and customer support services.
4.2. Legal Requirements
We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Secure data storage and backup procedures
Security Notice:
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- The nature of the information and why it was collected
- Legal, regulatory, or business requirements
- The need to provide ongoing services
- Risk management and security considerations
8. International Data Transfers
Our services are operated from the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes via email or prominent notice on our website
- Provide you with the opportunity to review the updated policy
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
Silver Spring, MD
United States